Your Roof’s Best Support, Virtually
RoofingSupportByAli
Expert virtual assistance for homeowners and contractors navigating roofing claims.
Our Story
Roofing Contractors Are Always on the Move…
Over the years, we’ve understood that roofing contractors are constantly on the road—checking project progress, meeting with adjusters, and knocking on doors to help more people.
They often lack a reliable team back in the office, someone who’s always there to support them. Whether it’s data entry, creating estimates, sharing documents with insurance carriers, or following up with them, these tasks can be overwhelming.
And That’s Where We Came In…
One fine morning, we realized that we could be the solution. We started by helping a few roofing contractors, and within just four weeks, they noticed their workload was cut in half. They no longer had to spend hours in front of a laptop screen—they could focus on landing the next client in the neighborhood.
Let Us Help You Make the Most of Your Time
At RoofingSupportByAli, we offer cheaper rates virtually, and better productivity. Below, you’ll find a list of our services over the years and how we can help you maximize your time. While you’re out there getting the next roof done, let us handle the paperwork. Your time is valuable—let’s make sure it’s spent where it counts the most.
Our Services
Virtual Support for Roofing Claims
🔢 Data Entry on All Major Roofing CRMs
You don’t need to train anyone—we’ve got you covered.
📊 Estimates & Supplements:
We create accurate estimates and supplements using Xactimate.
📄 Claims Documentation
We handle all document submissions to the insurance carrier.
📞 Insurance Follow-Up
We follow up with the insurance carrier throughout the process until the claim is closed.
📝 Task Monitoring
We keep a close eye on ongoing tasks and ensure that nothing is missed by the roofing crew or sales team.
🏠 Homeowner Communication
We maintain clear communication with homeowners to keep them informed.
🖋️ Document Creation
From contracts to depreciation letters and other essential documents—we’ve got it all covered.
⚙️ CRM Automations & SOPs
We create custom automations and Standard Operating Procedures (SOPs) for your CRM based on your workflow.
💾 Cloud Storage Management
We organize cyber folders for all your files in Google Drive or any other cloud service to ensure everything is backed up beyond the CRM.
Ready to Simplify Your Roofing Claims?
Contact us now to schedule a consultation and discover how our virtual support team can make your roofing claims process easier and more efficient.
Our Technologies
Technologies We Excel In
Discover the cutting-edge technologies that our team is proficient in. Our expertise spans a range of tools and platforms that ensure top-notch support for your roofing projects
Xactimate
AccuLynx
JobNimbus
Go High Level (Lead Connector)
Roofr
EagleView
Alacrity Solutions
SLACK
ZOHO
HubSpot
Enzy
SOLO
OpenSolar
DialPad
EverBright
The Minds behind
Meet The Team
Azan (The Backbone)
Azan is the foundation of our team. He started it all, and we’ve all grown under his leadership.
With over 4 years of experience in the roofing industry,
Azan manages the supplementing and estimates process. His deep knowledge of roofing items, often overlooked by insurance carriers, coupled with his ability to provide compelling reasoning, has helped numerous clients secure worthy supplement amounts.
Under his guidance, the team has thrived, and each member has developed a deep understanding of the roofing process, contributing to the overall success of the company.
Ali (The Support)
Ali learned the building blocks of the roofing process under the mentorship of Azan.
With a constant drive to keep the system running smoothly, Ali has become the essential support for every client. He ensures that documents are submitted to insurance carriers on time, the sales team stays on top of leads, and nothing is overlooked.
Under Ali’s administration, contractors have consistently felt confident that ACV checks will be picked up, depreciation checks will be released on time, and adjusters will respond promptly—or they won’t escape his persistence.
In addition to his roofing expertise, Ali holds a degree in software engineering, giving him extensive knowledge of technology and deploying new systems. As a part-time web developer, he has created websites for roofing contractors, including the very website you’re on right now.
Ali (The Support)
Osama (The All Rounder)
Osama joined the team a couple of years later under the mentorship of Azan and Ali. With a remarkable ability to learn quickly, Osama mastered all the building blocks of the roofing process in a short time.
His background in mathematics has proven invaluable, as he assists in managing Google Sheets and other accounting tasks alongside his roofing responsibilities.
Osama stands out with his extensive experience and knowledge in the solar side of roofing, which he has been working on for the past year. Osama has developed a comprehensive understanding of the entire solar process—from creating detailed solar proposals to managing the various steps involved in solar installations.
Ready to Simplify Your Roofing Claims?
Contact us now to schedule a consultation and discover how our virtual support team can make your roofing claims process easier and more efficient.